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Case Study

FoodCiti
Online Ordering System and EPOS

At a glance

Our interconnected food ordering system integrates online platforms with restaurant POS machines using MongoDB, Firebase, and AWS for real-time order processing, robust load balancing, and seamless data management. The system’s responsive UI, built with Angular, ensures a smooth user experience, while the centralized database supports efficient reporting and scalability. This comprehensive solution meets the needs of restaurants and FoodCiti, providing a unified, real-time, and scalable platform for managing orders and operations effectively.

Challanges

Developing the interconnected food ordering system presents several challenges, including ensuring real-time order updates across online platforms and POS systems, which is critical for accurate order processing. Handling load balancing during peak user traffic is essential to maintain system responsiveness and stability. Selecting an efficient database capable of fast data processing is crucial for supporting real-time transactions and integration. Additionally, seamlessly integrating live online orders with restaurant POS machines without data loss or delays is a complex task. Finally, the system must be scalable to accommodate growth while maintaining optimal performance.

Key matrics

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100+ Restaurants

10000+ Orders

500,000 Revenue

Requirements

The client requires a comprehensive, interconnected food ordering system that seamlessly integrates both online and in-restaurant orders. This system will utilize POS machines in restaurants, enabling staff to process orders directly through the POS, while all data is stored in a centralized database. This ensures that both online and in-person orders are managed consistently and efficiently.

The system will feature two distinct admin panels:

  1. Restaurant Admin Panel: This panel will allow restaurant owners to manage their operations, including updating and organizing their menu, tracking and processing orders, and generating detailed reports on sales, inventory, and other key metrics.

  2. FoodCiti Admin Panel: This centralized panel will enable FoodCiti to oversee the entire network of restaurants, manage restaurant registrations, monitor order flows, and generate comprehensive reports. This panel will ensure that FoodCiti can maintain high standards across all affiliated restaurants and provide support where needed.

This interconnected system will streamline the order management process, improve efficiency, and provide both restaurant owners and FoodCiti with the tools they need to operate effectively.

Technology Used

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Solutions

To address the challenges in developing the interconnected food ordering system, we implemented the following solutions:

  1. Real-Time Order Updates: We used Google Firebase Realtime Database to ensure that all orders, whether placed online or through the POS, are captured and updated in real-time. This guarantees immediate synchronization across all platforms for accurate order processing.

  2. Load Balancing with High User Traffic: To handle the heavy traffic during peak times, we deployed the system on AWS servers with built-in load balancing. This setup efficiently distributes user traffic across multiple servers, ensuring the system remains stable and responsive even under high loads.

  3. Database Selection for Faster Data Processing: We selected MongoDB as our database due to its ability to manage large volumes of data with high performance. MongoDB’s flexible schema and fast read/write capabilities ensure efficient data processing, meeting the real-time demands of the system.

  4. Integration of Live Orders with POS Systems: For seamless integration of live online orders with restaurant POS systems, we leveraged Firebase’s real-time capabilities, ensuring orders are instantly routed and processed without delays or data loss.

  5. Scalability and Performance Optimization: We used Angular to develop a fast, responsive user interface, enhancing the overall user experience. Angular’s component-based architecture supports scalability, allowing for easy updates and expansion as the system grows.

These solutions together provide a robust, efficient, and scalable platform that meets the client’s requirements and ensures a smooth user experience.

Online
Order APP
POS
Machine
Admin
Panel

Advantages

This approach offers several advantages: the use of MongoDB ensures fast data processing and scalability, while Google Firebase provides real-time synchronization for seamless order management. AWS load balancing ensures system stability during high traffic, and Angular delivers a fast, responsive user interface. Together, these technologies create a robust, efficient, and scalable solution tailored to the needs of both restaurants and users.

01
Integrated Modules

Our approach ensures all components, from online ordering to POS systems, are fully integrated, providing a unified and cohesive system for managing restaurant operations efficiently.

02
Realtime Orders

The use of Firebase Realtime Database enables instant order updates, ensuring that orders are processed and synchronized in real-time across all platforms.

03
Seemless reporting

With centralized data management and efficient database handling, our system offers seamless reporting capabilities, providing accurate and timely insights for both restaurants and the overseeing entity.

About us

Seamless Solutions, Dedicated Developers—All Under One Roof.

At ARC Infosoft, we are a dynamic software startup dedicated to delivering top-tier one-to-one resources for all your software development needs. Hiring employees can be expensive and time-consuming, with the added burden of contracts and infrastructure. We eliminate that headache with our plug-and-play model, where you can hire resources that seamlessly integrate into your projects, functioning as your own employees. Whether you require a single developer, a full development team, or just specialized expertise for a few hours, we handle all the logistics. This frees you to concentrate on what truly matters—growing your business. Our commitment to flexibility, transparency, and quality ensures you get the best talent without the overhead.

Technologies we worked on 

We only do what our resources are best at

Microsoft .NET

Microsoft .NET is a versatile development framework supporting multiple languages like C# . It allows building web, desktop, mobile, and cloud applications. .NET includes a vast library, a runtime for executing managed code, and has evolved into a cross-platform framework with .NET Core and later versions.

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SQL Server

SQL Server is Microsoft's relational database management system (RDBMS) designed to store, retrieve, and manage data. It supports a wide range of transaction processing, business intelligence, and analytics applications in corporate IT environments. 

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Java Programming

Java is a versatile programming language and platform used for building web, mobile, desktop, and enterprise applications. It's known for its "write once, run anywhere" capability and extensive libraries. Java powers everything from Android apps to large-scale enterprise systems and is widely used across different platforms.

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Android Development

Android development involves creating applications for devices running the Android operating system. Developers use languages like Java or Kotlin, along with tools like Android Studio, to build apps. Android's open-source nature and extensive APIs allow for a wide range of features, making it the most popular mobile OS globally.

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Azure Cloud

Azure is Microsoft's cloud computing platform offering a wide range of services, including computing, analytics, storage, and networking. It supports building, testing, deploying, and managing applications across a global network of data centers, enabling scalable, flexible, and secure solutions for businesses of all sizes.

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UI/UX Design

UI/UX design focuses on creating user-friendly and visually appealing interfaces. UI (User Interface) design deals with the look and feel, while UX (User Experience) design focuses on usability and overall user satisfaction. Together, they ensure that digital products are both aesthetically pleasing and easy to use.

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